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small{color:var(--ink-muted);font-size:12px;font-weight:500}.login-form{gap:var(--space-4);flex-direction:column;display:flex}.login-submit{width:100%;margin-top:var(--space-2);justify-content:center}.segmented{background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--radius-pill);align-items:center;gap:2px;padding:3px;display:inline-flex}.segmented-item{height:30px;padding:0 var(--space-3);border-radius:var(--radius-pill);font-family:var(--font-display);color:var(--ink-muted);transition:background var(--transition-fast), color var(--transition-fast);background:0 0;border:none;font-size:12.5px;font-weight:700}.segmented-item:hover{color:var(--ink)}.segmented-item.is-active{background:var(--surface);color:var(--accent-ink);box-shadow:var(--shadow-sm)}.pulse-dot{vertical-align:middle;box-shadow:0 0 0 0 color-mix(in srgb, var(--pulse-color) 55%, transparent);border-radius:50%;flex:none;margin-bottom:2px;animation:1.8s ease-out infinite 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strong.is-low{color:var(--status-lost)}.transcript-section-label{letter-spacing:.05em;text-transform:uppercase;color:var(--ink-muted);margin-bottom:4px;font-size:10px;font-weight:700;display:block}.transcript-entities-grid{flex-wrap:wrap;gap:6px;display:flex}.transcript-entity-chip{border-radius:var(--radius-sm);background:var(--surface-1);border:1px solid var(--border-soft);align-items:center;gap:4px;padding:3px 8px;font-size:11.5px;display:inline-flex}.transcript-entity-label{color:var(--ink-muted)}.transcript-entity-value{color:var(--ink);font-weight:600}.transcript-entity-chip.category--commercial{background:#2563eb0f;border-color:#2563eb40}.transcript-entity-chip.category--spec{background:#7c3aed0f;border-color:#7c3aed40}.transcript-entity-chip.category--time{background:#0596690f;border-color:#05966940}.transcript-entity-chip.category--service{background:#0284c70f;border-color:#0284c740}.transcript-action-checklist{flex-direction:column;gap:4px;display:flex}.transcript-action-item{align-items:center;gap:var(--space-2);border-radius:var(--radius-sm);background:var(--surface-1);border:1px solid var(--border-soft);text-align:left;color:var(--ink);cursor:pointer;padding:5px 8px;font-family:inherit;font-size:12px;transition:background .15s;display:flex}.transcript-action-item:hover{background:color-mix(in srgb, var(--accent-soft) 40%, var(--surface-1))}.transcript-action-checkbox{border:1.5px solid var(--border-soft);background:var(--surface-2);border-radius:3px;flex-shrink:0;justify-content:center;align-items:center;width:14px;height:14px;display:flex}.transcript-action-item.is-completed{opacity:.6}.transcript-action-item.is-completed .transcript-action-checkbox{background:var(--accent);border-color:var(--accent);color:#fff}.transcript-action-item.is-completed .transcript-action-text{text-decoration:line-through}.transcript-trajectory-bar{align-items:center;gap:var(--space-2);border-top:1px dashed var(--border-soft);padding-top:4px;font-size:11.5px;display:flex}.transcript-trajectory-label{color:var(--ink-muted)}.transcript-trajectory-flow{align-items:center;gap:4px;display:inline-flex}.tone-pill{border-radius:var(--radius-sm);text-transform:capitalize;padding:1px 6px;font-size:10.5px;font-weight:700}.tone--positive{color:var(--delta-good-ink);background:#22c55e26}.tone--neutral{color:var(--ink-muted);background:#64748b26}.tone--negative{color:var(--status-lost);background:#ef444426}.tone-arrow{color:var(--ink-muted);font-size:10px}.tone-shift-tag{color:var(--accent-ink);font-size:10.5px;font-weight:600}.transcript-modal-summary{padding:var(--space-3) var(--space-4);border-radius:var(--radius-md);border:1px solid var(--border-soft);background:var(--accent-soft);flex-direction:column;gap:4px;display:flex}.transcript-modal-summary-label{letter-spacing:.06em;text-transform:uppercase;color:var(--accent-ink);font-size:10.5px;font-weight:800}.transcript-modal-summary p{color:var(--ink);margin:0;font-size:13px;font-weight:600;line-height:1.5}.transcript-modal-summary p.transcript-modal-reason{color:var(--ink-muted);font-weight:500}.transcript-modal-text{padding:var(--space-4);border-radius:var(--radius-md);background:var(--surface-2);color:var(--ink);white-space:pre-wrap;margin:0;font-size:13.5px;line-height:1.6}.transcript-modal-turns-header{justify-content:space-between;align-items:center;margin-top:4px;display:flex}.transcript-turns-title{text-transform:uppercase;letter-spacing:.04em;color:var(--ink-muted);font-size:11.5px;font-weight:700}.transcript-modal-conversation{flex-direction:column;gap:12px;max-height:420px;padding:8px 6px 12px 2px;display:flex;overflow-y:auto}.transcript-turn-row{align-items:flex-start;gap:8px;width:100%;display:flex}.transcript-turn-row.row--customer{justify-content:flex-start}.transcript-turn-row.row--agent{justify-content:flex-end}.turn-avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;margin-top:2px;font-size:13px;display:flex}.turn-avatar.avatar--customer{background:#10b98126;border:1px solid #10b98159}.turn-avatar.avatar--agent{background:#3b82f626;border:1px solid #3b82f659}.transcript-turn{border-radius:12px;flex-direction:column;gap:4px;max-width:82%;padding:8px 12px;display:flex;box-shadow:0 1px 4px #00000008}.transcript-turn--customer{background:color-mix(in srgb, #10b981 8%, var(--surface-1));border:1px solid #10b98142;border-top-left-radius:3px}.transcript-turn--agent{background:color-mix(in srgb, #3b82f6 8%, var(--surface-1));border:1px solid #3b82f642;border-top-right-radius:3px}.transcript-turn-header{border-bottom:1px 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var(--border-soft,#e2e8f0);border-radius:var(--radius-lg,12px);flex-direction:column;gap:10px;margin-top:14px;padding:12px 14px;display:flex}.transcript-modal-audio-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.transcript-modal-audio-title{text-transform:uppercase;letter-spacing:.04em;color:var(--ink-muted,#64748b);align-items:center;gap:6px;font-size:11.5px;font-weight:700;display:flex}.transcript-audio-upload-tag{color:#6366f1;background:color-mix(in srgb, #6366f1 12%, var(--surface,#fff));border:1px solid #6366f147;border-radius:4px;align-items:center;gap:4px;padding:2px 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10px;display:flex}.speech-dynamics-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px;display:flex}.speech-dynamics-metrics{color:var(--ink-muted);font-size:11px;font-weight:600}.speech-dynamics-bar-wrapper{background:var(--surface-2);border:1px solid var(--border-soft);border-radius:8px;height:16px;display:flex;overflow:hidden}.speech-bar-segment{color:#fff;white-space:nowrap;justify-content:center;align-items:center;font-size:10px;font-weight:700;transition:width .3s;display:flex;overflow:hidden}.speech-bar--agent{background:linear-gradient(90deg,#6366f1,#4f46e5)}.speech-bar--customer{background:linear-gradient(90deg,#10b981,#059669)}.transcript-rubric-section{border-radius:var(--radius-sm);background:var(--surface-1);border:1px solid var(--border-soft);flex-direction:column;gap:8px;padding:10px;display:flex}.transcript-rubric-header{justify-content:space-between;align-items:center;display:flex}.rubric-overall-pill{color:var(--ink-muted);font-size:11px}.rubric-overall-pill strong{color:var(--accent-ink);font-size:12px}.transcript-rubric-grid{grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:6px;display:grid}.rubric-card{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--border-soft);text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:6px 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#0284c740;flex-direction:column;gap:6px;padding:10px;display:flex}.patient-details-grid{flex-wrap:wrap;gap:12px;display:flex}.patient-item{align-items:center;gap:4px;font-size:11.5px;display:flex}.patient-item-label{color:var(--ink-muted);font-size:11px}.patient-item-val{color:var(--ink);font-weight:700}.patient-complaints-row{flex-wrap:wrap;align-items:center;gap:6px;margin-top:4px;display:flex}.complaint-tags{flex-wrap:wrap;gap:4px;display:flex}.complaint-tag{color:#0284c7;background:#0284c71f;border-radius:4px;padding:2px 7px;font-size:11px;font-weight:600}.transcript-relationships-section{border-radius:var(--radius-sm);background:var(--surface-1);border:1px solid var(--border-soft);flex-direction:column;gap:6px;padding:10px;display:flex}.relationships-grid{flex-direction:column;gap:4px;display:flex}.relationship-card{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--border-soft);padding:6px 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8px;font-size:11px;font-weight:700}.lead-banner-sub{color:var(--ink-2);flex-wrap:wrap;align-items:center;gap:12px;font-size:12px;display:flex}.lead-banner-note{color:var(--ink-muted);font-size:11.5px}.lead-banner-link-btn{border-radius:var(--radius-sm);color:#fff;white-space:nowrap;background:#10b981;align-items:center;gap:4px;padding:6px 14px;font-size:12px;font-weight:600;text-decoration:none;transition:opacity .15s;display:inline-flex}.lead-banner-link-btn:hover{opacity:.9}.transcript-pillars-section{border-radius:var(--radius-sm);background:var(--surface-1);border:1px solid var(--border-soft);flex-direction:column;gap:8px;padding:12px;display:flex}.transcript-pillars-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}@media (width<=768px){.transcript-pillars-grid{grid-template-columns:1fr}}.pillar-card{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--border-soft);flex-direction:column;gap:6px;padding:10px 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#6b728059}.pillar-desc{color:var(--ink-2);margin:0;font-size:12px;line-height:1.4}.pillar-desc.need-primary{color:var(--ink);font-weight:600}.pillar-value-stat{align-items:baseline;gap:6px;font-size:11.5px;display:flex}.pillar-stat-num{color:#818cf8;font-size:13.5px;font-family:var(--font-mono,monospace)}.pillar-sublist{flex-direction:column;gap:3px;font-size:11px;display:flex}.pillar-sublabel{color:var(--ink-muted);font-weight:700}.pillar-sublist ul{color:var(--ink-2);margin:0;padding-left:16px}.convert-call-modal{flex-direction:column;gap:16px;max-height:calc(85vh - 120px);padding-right:4px;display:flex;overflow-y:auto}.convert-call-header-card{background:var(--surface-secondary,#ffffff0a);border:1px solid var(--border-subtle,#ffffff14);border-radius:12px;flex-direction:column;gap:12px;padding:14px 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(width<=640px){.convert-form-grid{grid-template-columns:1fr}.convert-span-2{grid-column:span 1}}.call-log-card{overflow:hidden}.call-log-toolbar{align-items:center;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-soft);flex-wrap:wrap;display:flex}.call-log-search{align-items:center;gap:var(--space-2);min-width:220px;height:38px;padding:0 var(--space-3);border-radius:var(--radius-md);background:var(--surface-2);border:1px solid var(--border-soft);color:var(--ink-muted);transition:border-color var(--transition-fast), background var(--transition-fast);flex:1;display:flex}.call-log-search:focus-within{border-color:var(--accent);background:var(--surface)}.call-log-search input{color:var(--ink);background:0 0;border:none;outline:none;flex:1;font-size:13.5px;font-weight:500}.call-log-search input::placeholder{color:var(--ink-muted)}.call-log-filter{width:auto;min-width:148px}.call-log-wrap{overflow-x:auto}.call-log-table{border-collapse:collapse;width:100%;font-size:13px}.call-log-table th{padding:var(--space-3) var(--space-4);text-align:left;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-muted);background:var(--surface-2);white-space:nowrap;border-bottom:1px solid var(--border-soft);font-size:10.5px;font-weight:700}.call-log-table td{padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--border-soft);color:var(--ink-2);white-space:nowrap;vertical-align:middle}.call-log-table tbody tr:hover{background:var(--surface-2)}.call-log-table tbody tr:last-child td{border-bottom:none}.call-log-contact{align-items:center;gap:var(--space-2);display:flex}.call-log-contact-info{flex-direction:column;gap:1px;display:flex}.call-log-contact-info strong{font-family:var(--font-display);color:var(--ink);font-size:13.5px;font-weight:700}.call-log-contact-info span{color:var(--ink-muted);font-size:11.5px}.call-log-source-dot{border-radius:50%;flex:none;width:7px;height:7px;margin-left:2px}.call-log-intent-badge{border-radius:var(--radius-sm);background:var(--surface-2);border:1px solid var(--border-soft);color:var(--ink);align-items:center;gap:3px;margin-left:6px;padding:2px 7px;font-size:11px;font-weight:600;display:inline-flex}.call-log-uploaded-badge{border-radius:var(--radius-sm);background:color-mix(in srgb, #6366f1 14%, var(--surface));color:#6366f1;border:1px solid #6366f159;align-items:center;gap:3px;margin-left:6px;padding:2px 6px;font-size:10.5px;font-weight:700;display:inline-flex}.call-log-direction{align-items:center;gap:5px;font-size:12.5px;font-weight:600;display:inline-flex}.call-log-direction.is-inbound{color:var(--kpi-visits-ink)}.call-log-direction.is-outbound{color:var(--kpi-pipeline-ink)}.call-log-rep{align-items:center;gap:var(--space-2);font-size:12.5px;font-weight:600;display:flex}.call-log-actions{align-items:center;gap:4px;display:flex}.call-log-transcript-btn-wrap{display:inline-flex;position:relative}.call-log-sentiment-dot{border:1.5px solid var(--surface);pointer-events:none;border-radius:50%;width:7px;height:7px;position:absolute;top:-2px;right:-2px}.call-log-empty{padding:var(--space-7) var(--space-6);text-align:center;color:var(--ink-muted);white-space:normal;font-weight:600}.call-log-empty svg{margin:0 auto var(--space-2);opacity:.5;display:block}.call-log-footer{justify-content:space-between;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-5);border-top:1px solid var(--border-soft);flex-wrap:wrap;display:flex}.call-log-footer-summary{color:var(--ink-muted);font-size:12px;font-weight:600}.call-log-footer-limit{align-items:center;gap:var(--space-2);color:var(--ink-muted);font-size:12.5px;font-weight:600;display:flex}.call-log-footer-limit select{width:auto;min-width:84px}.call-log-date-range{align-items:center;gap:var(--space-2);background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--radius-md);padding:0 var(--space-3);height:38px;transition:border-color var(--transition-fast), background var(--transition-fast);display:flex}.call-log-date-range:focus-within{border-color:var(--accent);background:var(--surface)}.call-log-date-input{color:var(--ink);padding:var(--space-1) 0;cursor:pointer;background:0 0;border:none;outline:none;min-width:130px;font-family:inherit;font-size:13px;font-weight:500}.call-log-date-input::-webkit-calendar-picker-indicator{cursor:pointer;opacity:.6;transition:opacity var(--transition-fast)}.call-log-date-input:hover::-webkit-calendar-picker-indicator{opacity:1}.call-log-date-input::-webkit-outer-spin-button{display:none}.call-log-date-input::-webkit-inner-spin-button{display:none}.call-log-date-input::placeholder{color:var(--ink-muted)}.call-log-date-separator{color:var(--ink-muted);-webkit-user-select:none;user-select:none;font-size:12px;font-weight:500}.call-log-date-clear{background:var(--surface);border-radius:var(--radius-sm);width:22px;height:22px;color:var(--ink-muted);cursor:pointer;transition:all var(--transition-fast);border:none;flex:none;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.call-log-date-clear:hover{background:var(--border-soft);color:var(--ink)}.call-log-lead-badge{color:#10b981;cursor:pointer;vertical-align:middle;background:#10b9811f;border:1px solid #10b98159;border-radius:999px;align-items:center;gap:3px;margin-left:6px;padding:1px 7px;font-size:11px;font-weight:600;transition:all .15s;display:inline-flex}.call-log-lead-badge:hover{background:#10b98138;border-color:#10b981;transform:translateY(-1px)}.spin{animation:.9s linear infinite spin}.call-log-queue-badge{vertical-align:middle;border-radius:999px;align-items:center;gap:4px;padding:2px 7px;font-size:10.5px;font-weight:600;display:inline-flex}.call-log-queue-badge.is-queued{color:#f59e0b;background:#f59e0b24;border:1px solid #f59e0b66}.call-log-queue-badge.is-processing{color:#3b82f6;background:#3b82f624;border:1px solid #3b82f666}.call-log-queue-badge.is-failed{color:#ef4444;background:#ef444424;border:1px solid #ef444466}.call-log-value-badge{color:#a5b4fc;font-size:11px;font-weight:700;font-family:var(--font-mono,monospace);vertical-align:middle;background:#6366f126;border:1px solid #6366f159;border-radius:6px;align-items:center;gap:2px;padding:1px 7px;display:inline-flex}.call-log-followup-badge{color:#f472b6;vertical-align:middle;background:#ec489924;border:1px solid #ec489959;border-radius:6px;align-items:center;gap:3px;padding:1px 7px;font-size:10.5px;font-weight:600;display:inline-flex}.call-log-recording-cell{vertical-align:middle;min-width:220px;max-width:320px}.call-log-no-recording{color:var(--ink-muted);opacity:.5;padding-left:6px;font-size:13px;display:inline-block}.call-when-cell{flex-direction:column;gap:2px;line-height:1.25;display:flex}.call-when-time{color:var(--ink);font-size:13px;font-weight:600}.call-when-subtext{color:var(--ink-muted);letter-spacing:-.01em;font-size:11px}.followups-section{gap:var(--space-4,16px);flex-direction:column;display:flex}.followups-hero{background:linear-gradient(135deg, color-mix(in srgb, #f59e0b 14%, var(--surface,#fff)), color-mix(in srgb, #6366f1 10%, var(--surface,#fff)));border:1px solid color-mix(in srgb, #f59e0b 28%, var(--border-soft,#e2e8f0));border-radius:var(--radius-lg,12px);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:20px;padding:20px 24px;display:flex}.followups-hero-content{flex-direction:column;gap:6px;max-width:680px;display:flex}.followups-hero-badge{text-transform:uppercase;letter-spacing:.05em;color:#d97706;background:color-mix(in srgb, #f59e0b 15%, var(--surface,#fff));border:1px solid #f59e0b59;border-radius:999px;align-items:center;gap:6px;width:fit-content;padding:3px 10px;font-size:11px;font-weight:700;display:inline-flex}.followups-hero-content h2{font-family:var(--font-display,inherit);color:var(--ink,#0f172a);margin:0;font-size:20px;font-weight:800}.followups-hero-content p{color:var(--ink-muted,#64748b);margin:0;font-size:13.5px;line-height:1.5}.followups-hero-actions{align-items:center;gap:10px;display:flex}.followups-stats-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;display:grid}.followups-stat-card{cursor:pointer;border-radius:var(--radius-md,10px);flex-direction:column;gap:4px;padding:14px 16px;transition:transform .15s,border-color .15s,box-shadow .15s;display:flex}.followups-stat-card:hover{border-color:var(--accent,#6366f1);transform:translateY(-2px);box-shadow:0 4px 12px #0000000d}.followups-stat-card.active{border-color:var(--accent,#6366f1);background:color-mix(in srgb, var(--accent,#6366f1) 6%, var(--surface,#fff));box-shadow:0 0 0 2px color-mix(in srgb, var(--accent,#6366f1) 20%, transparent)}.followups-stat-card.active.is-today{background:color-mix(in srgb, #f59e0b 8%, var(--surface,#fff));border-color:#f59e0b;box-shadow:0 0 0 2px #f59e0b40}.followups-stat-card.active.is-overdue{background:color-mix(in srgb, #ef4444 8%, var(--surface,#fff));border-color:#ef4444;box-shadow:0 0 0 2px #ef444440}.stat-card-header{align-items:center;gap:8px;display:flex}.stat-card-icon{border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.stat-card-icon.icon--total{background:color-mix(in srgb, #6366f1 14%, var(--surface));color:#6366f1}.stat-card-icon.icon--today{background:color-mix(in srgb, #f59e0b 18%, var(--surface));color:#d97706}.stat-card-icon.icon--upcoming{background:color-mix(in srgb, #3b82f6 15%, var(--surface));color:#2563eb}.stat-card-icon.icon--overdue{background:color-mix(in srgb, #ef4444 15%, var(--surface));color:#dc2626}.stat-card-icon.icon--completed{background:color-mix(in srgb, #10b981 15%, var(--surface));color:#059669}.stat-card-title{color:var(--ink-muted,#64748b);text-transform:uppercase;letter-spacing:.04em;font-size:11.5px;font-weight:600}.stat-card-val{font-family:var(--font-display,inherit);color:var(--ink,#0f172a);margin-top:2px;font-size:24px;font-weight:800}.stat-card-sub{color:var(--ink-muted,#64748b);font-size:11.5px}.text--amber{color:#d97706}.text--indigo{color:#4f46e5}.text--red{color:#dc2626}.text--emerald{color:#059669}.followups-toolbar-card{overflow:hidden}.followups-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;padding:12px 18px;display:flex}.followups-search{border-radius:var(--radius-md,8px);background:var(--surface-2,#f8fafc);border:1px solid var(--border-soft,#e2e8f0);min-width:240px;height:38px;color:var(--ink-muted);flex:1;align-items:center;gap:8px;padding:0 12px;display:flex}.followups-search input{color:var(--ink);background:0 0;border:none;outline:none;flex:1;font-size:13.5px}.followups-filter-group{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.followups-filter-label{color:var(--ink-muted);align-items:center;gap:6px;font-size:12px;font-weight:600;display:flex}.followups-list{flex-direction:column;gap:10px;display:flex}.followup-card{border-radius:var(--radius-lg,12px);border:1px solid var(--border-soft,#e2e8f0);background:var(--surface,#fff);padding:16px 20px;transition:transform .12s,border-color .15s,box-shadow .15s}.followup-card:hover{border-color:color-mix(in srgb, var(--accent,#6366f1) 40%, var(--border-soft,#e2e8f0));box-shadow:0 3px 10px #0000000a}.followup-card.has-today{background:color-mix(in srgb, #f59e0b 3%, var(--surface,#fff));border-left:4px solid #f59e0b}.followup-card.has-overdue{background:color-mix(in srgb, #ef4444 3%, var(--surface,#fff));border-left:4px solid #ef4444}.followup-card.is-done{opacity:.85;background:color-mix(in srgb, #10b981 3%, var(--surface,#fff));border-left:4px solid #10b981}.followup-card-main{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.followup-contact-wrap{flex:1;align-items:flex-start;gap:14px;min-width:300px;display:flex}.followup-contact-details{flex-direction:column;flex:1;gap:6px;display:flex}.followup-contact-name-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.followup-contact-name{font-family:var(--font-display,inherit);color:var(--ink,#0f172a);font-size:15px;font-weight:700}.followup-contact-phone{color:var(--ink-muted,#64748b);background:var(--surface-2,#f1f5f9);border-radius:4px;padding:1px 6px;font-size:12.5px}.followup-direction-badge{border-radius:4px;padding:1px 6px;font-size:11px;font-weight:700}.followup-direction-badge.is-inbound{color:#10b981;background:#10b9811f}.followup-direction-badge.is-outbound{color:#3b82f6;background:#3b82f61f}.followup-priority-badge.is-high{color:#ef4444;background:#ef444424;border:1px solid #ef444459;border-radius:4px;padding:1px 6px;font-size:10.5px;font-weight:700}.followup-auto-badge{background:color-mix(in srgb, #6366f1 12%, var(--surface));color:#6366f1;border:1px solid #6366f14d;border-radius:4px;padding:1px 6px;font-size:10.5px;font-weight:700}.followup-schedule-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.followup-urgency-pill{border:1px solid #0000;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:700}.followup-date-text{color:var(--ink,#0f172a);align-items:center;gap:4px;font-size:12.5px;font-weight:600;display:inline-flex}.followup-callid-text{color:var(--ink-muted,#64748b);opacity:.8;font-size:11px}.followup-desc-box{background:var(--surface-2,#f8fafc);border:1px solid var(--border-soft,#e2e8f0);border-radius:var(--radius-md,8px);flex-direction:column;gap:4px;margin-top:4px;padding:8px 12px;display:flex}.followup-desc-text{color:var(--ink,#0f172a);margin:0;font-size:13px;line-height:1.45}.followup-raw-mention{color:var(--ink-muted,#64748b);font-size:11px;font-style:italic}.followup-actions-wrap{flex-direction:column;align-items:flex-end;gap:10px;min-width:260px;display:flex}.followup-audio-station{flex-direction:column;align-items:flex-end;gap:4px;width:100%;display:flex}.followup-audio-label{color:var(--ink-muted,#64748b);text-transform:uppercase;letter-spacing:.03em;font-size:10.5px;font-weight:600}.followup-btns-row{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;display:flex}.followup-complete-btn{border-radius:var(--radius-md,6px);cursor:pointer;border:1px solid var(--border-soft,#cbd5e1);background:var(--surface,#fff);color:var(--ink,#0f172a);align-items:center;gap:4px;padding:5px 10px;font-size:12px;font-weight:700;transition:all .15s;display:inline-flex}.followup-complete-btn:hover{color:#059669;background:#10b9811f;border-color:#10b981}.followup-complete-btn.done{color:#fff;background:#10b981;border-color:#10b981}.followups-empty-card{text-align:center;color:var(--ink-muted,#64748b);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:48px 24px;display:flex}.followups-empty-card h3{color:var(--ink,#0f172a);margin:0;font-size:16px;font-weight:700}.followups-empty-card p{max-width:440px;margin:0;font-size:13px;line-height:1.5}.reschedule-form,.add-followup-form{flex-direction:column;gap:14px;display:flex}.reschedule-hint{color:var(--ink-muted,#64748b);margin:0;font-size:13px;line-height:1.5}.modal-actions{justify-content:flex-end;align-items:center;gap:8px;margin-top:10px;display:flex}.whatsapp-inbox{height:620px;display:flex;overflow:hidden}.whatsapp-list{border-right:1px solid var(--border-soft);flex-direction:column;flex:none;width:320px;display:flex}.whatsapp-list-search{align-items:center;gap:var(--space-2);height:44px;padding:0 var(--space-4);border-bottom:1px solid var(--border-soft);color:var(--ink-muted);flex:none;display:flex}.whatsapp-list-search input{color:var(--ink);background:0 0;border:none;outline:none;flex:1;font-size:13px;font-weight:500}.whatsapp-list-scroll{padding:var(--space-2);flex-direction:column;flex:1;gap:2px;display:flex;overflow-y:auto}.whatsapp-list-row{align-items:flex-start;gap:var(--space-3);padding:var(--space-3);border-radius:var(--radius-md);text-align:left;cursor:pointer;transition:background var(--transition-fast);background:0 0;border:none;display:flex}.whatsapp-list-row:hover{background:var(--surface-2)}.whatsapp-list-row.is-active{background:var(--accent-soft)}.whatsapp-list-row-main{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.whatsapp-list-row-top{justify-content:space-between;align-items:baseline;gap:var(--space-2);display:flex}.whatsapp-list-row-top strong{color:var(--ink);white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:700;overflow:hidden}.whatsapp-list-row-time{color:var(--ink-muted);flex:none;font-size:10.5px;font-weight:600}.whatsapp-list-row-preview{color:var(--ink-muted);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:5px;font-size:12px;font-weight:500;display:flex;overflow:hidden}.whatsapp-list-source-dot{border-radius:50%;flex:none;width:6px;height:6px}.whatsapp-unread-badge{border-radius:var(--radius-pill);background:var(--source-whatsapp);color:#fff;flex:none;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:10px;font-weight:800;display:flex}.whatsapp-list-empty{padding:var(--space-6) var(--space-4);text-align:center;color:var(--ink-muted);font-size:12.5px;font-weight:600}.whatsapp-thread{flex-direction:column;flex:1;min-width:0;display:flex}.whatsapp-thread-header{align-items:center;gap:var(--space-3);height:64px;padding:0 var(--space-5);border-bottom:1px solid var(--border-soft);flex:none;display:flex}.whatsapp-thread-header-info{flex-direction:column;flex:1;min-width:0;display:flex}.whatsapp-thread-header-info strong{color:var(--ink);font-size:14px;font-weight:700}.whatsapp-thread-header-info span{color:var(--ink-muted);font-size:11.5px}.whatsapp-thread-scroll{padding:var(--space-5);gap:var(--space-3);background:var(--paper);flex-direction:column;flex:1;display:flex;overflow-y:auto}.whatsapp-bubble-row{display:flex}.whatsapp-bubble-row.is-rep{justify-content:flex-end}.whatsapp-bubble{border-radius:var(--radius-lg);background:var(--surface);border:1px solid var(--border-soft);max-width:62%;box-shadow:var(--shadow-sm);padding:9px 12px}.whatsapp-bubble-row.is-rep .whatsapp-bubble{background:var(--accent);border-bottom-right-radius:var(--radius-sm);border-color:#0000}.whatsapp-bubble-row.is-lead .whatsapp-bubble{border-bottom-left-radius:var(--radius-sm)}.whatsapp-bubble p{color:var(--ink);margin:0;font-size:13.5px;font-weight:500;line-height:1.45}.whatsapp-bubble-row.is-rep .whatsapp-bubble p{color:#fff}.whatsapp-bubble-time{color:var(--ink-muted);margin-top:4px;font-size:10px;font-weight:600;display:block}.whatsapp-bubble-row.is-rep .whatsapp-bubble-time{color:#ffffffb3}.whatsapp-composer{align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-4);border-top:1px solid var(--border-soft);flex:none;display:flex}.whatsapp-composer input{height:40px;padding:0 var(--space-3);border-radius:var(--radius-md);background:var(--surface-2);border:1px solid var(--border-soft);color:var(--ink);outline:none;flex:1;font-size:13.5px}.whatsapp-composer input:focus{border-color:var(--accent);background:var(--surface)}.whatsapp-thread-empty{color:var(--ink-muted);flex:1;justify-content:center;align-items:center;font-size:13px;font-weight:600;display:flex}@media (width<=860px){.whatsapp-inbox{flex-direction:column;height:auto}.whatsapp-list{border-right:none;border-bottom:1px solid var(--border-soft);width:100%;max-height:280px}.whatsapp-thread{min-height:420px}}.switch-row{justify-content:space-between;align-items:center;gap:var(--space-4);padding:var(--space-3) 0;cursor:pointer;display:flex}.switch-row+.switch-row{border-top:1px solid var(--border-soft)}.switch-row-text{flex-direction:column;gap:2px;min-width:0;display:flex}.switch-row-label{color:var(--ink);font-size:13.5px;font-weight:700}.switch-row-description{color:var(--ink-muted);font-size:12px;font-weight:500}.switch{flex:none;display:inline-flex;position:relative}.switch input{opacity:0;pointer-events:none;width:1px;height:1px;position:absolute}.switch-track{border-radius:var(--radius-pill);background:var(--surface-3);border:1px solid var(--border);width:38px;height:22px;transition:background var(--transition-fast), border-color var(--transition-fast)}.switch-thumb{background:var(--surface);width:16px;height:16px;box-shadow:var(--shadow-sm);transition:transform var(--transition-fast);border-radius:50%;margin:2px;display:block}.switch input:checked+.switch-track{background:var(--accent);border-color:var(--accent)}.switch input:checked+.switch-track .switch-thumb{background:#fff;transform:translate(16px)}.switch input:focus-visible+.switch-track{outline:2px solid var(--accent);outline-offset:2px}.flow-builder{flex-direction:column;display:flex}.flow-builder-head{justify-content:space-between;align-items:flex-start;gap:var(--space-4);padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-soft);flex-wrap:wrap;display:flex}.flow-builder-head h2{color:var(--ink);margin:0;font-size:15.5px;font-weight:800}.flow-create-row{gap:var(--space-2);padding:var(--space-3) var(--space-5);border-bottom:1px solid var(--border-soft);display:flex}.flow-create-row 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var(--transition-fast);flex-direction:column;gap:6px;display:flex}.deal-card:hover{border-color:var(--accent);box-shadow:var(--shadow-md)}.deal-card:active{cursor:grabbing;transform:scale(.98)}.deal-card-top{justify-content:space-between;align-items:baseline;gap:var(--space-2);display:flex}.deal-card-top strong{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:700;overflow:hidden}.deal-card-value{color:var(--ink-2);flex:none;font-size:12px;font-weight:700}.deal-card-site{color:var(--ink-muted);font-size:11.5px;font-weight:500}.deal-card-foot{justify-content:space-between;align-items:center;gap:var(--space-2);margin-top:2px;display:flex}.deal-card-owner{color:var(--ink-2);align-items:center;gap:6px;font-size:11.5px;font-weight:600;display:inline-flex}.deal-card-days{color:var(--ink-muted);font-size:10.5px;font-weight:700}@media (width<=1180px){.deal-board{grid-template-columns:repeat(5,240px)}}.deal-documents{gap:var(--space-3);flex-direction:column;display:flex}.deal-documents-input{display:none}.deal-documents>.btn{align-self:flex-start}.deal-documents-empty{color:var(--ink-muted);margin:0;font-size:12.5px;font-weight:600}.deal-documents-list{gap:var(--space-2);flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.deal-document-row{align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);background:var(--surface-2);display:flex}.deal-document-info{flex-direction:column;flex:1;gap:1px;min-width:0;display:flex}.deal-document-info strong{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:700;overflow:hidden}.deal-document-info span{color:var(--ink-muted);font-size:11px}.deal-document-actions{flex:none;gap:2px;display:flex}.quotation-print-area{gap:var(--space-4);flex-direction:column;display:flex}.quotation-print-header{padding-bottom:var(--space-3);border-bottom:1px solid var(--border-soft);flex-direction:column;gap:2px;display:flex}.quotation-print-header strong{color:var(--ink);font-size:16px;font-weight:800}.quotation-print-header span{color:var(--ink-muted);font-size:12px;font-weight:600}.quotation-table{border-collapse:collapse;width:100%;font-size:13px}.quotation-table th{padding:var(--space-2) var(--space-2);text-align:left;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-muted);border-bottom:1px solid var(--border-soft);font-size:10.5px;font-weight:700}.quotation-table td{padding:var(--space-2);vertical-align:middle;border-bottom:1px solid var(--border-soft)}.quotation-table .num{text-align:right}.quotation-num-input{text-align:right;width:90px}.quotation-add-line{border-radius:var(--radius-sm);border:1px dashed var(--border);color:var(--ink-2);background:0 0;align-self:flex-start;align-items:center;gap:6px;padding:6px 10px;font-size:12px;font-weight:700;display:inline-flex}.quotation-add-line:hover{border-color:var(--accent);color:var(--accent-ink)}.quotation-totals{flex-direction:column;align-self:flex-end;gap:6px;min-width:260px;display:flex}.quotation-totals-row{justify-content:space-between;align-items:center;gap:var(--space-3);color:var(--ink-2);font-size:13px;font-weight:600;display:flex}.quotation-tax-label{align-items:center;gap:6px;display:inline-flex}.quotation-tax-input{width:56px}.quotation-totals-grand{border-top:1px solid var(--border-soft);color:var(--ink);padding-top:6px;font-size:15px;font-weight:800}.quotation-notes{color:var(--ink-muted);text-transform:uppercase;letter-spacing:.03em;flex-direction:column;gap:6px;font-size:11.5px;font-weight:700;display:flex}.quotation-notes-print{color:var(--ink-2);font-size:12.5px;display:none}.quotation-only-print{display:none}@media print{body *{visibility:hidden}.quotation-print-area,.quotation-print-area *{visibility:visible}.quotation-print-area{width:100%;padding:var(--space-6);position:absolute;top:0;left:0}.quotation-no-print{display:none!important}.quotation-only-print{display:inline}.quotation-notes-print{display:block}}.deal-detail{gap:var(--space-6);flex-direction:column;display:flex}.deal-detail-head{align-items:center;gap:var(--space-3);display:flex}.deal-detail-days{color:var(--ink-muted);font-size:12px;font-weight:600}.deal-detail-section h3{margin-bottom:var(--space-3);letter-spacing:.04em;text-transform:uppercase;color:var(--ink-muted);font-size:12px;font-weight:800}.deal-detail-grid{gap:var(--space-4) var(--space-5);margin-bottom:var(--space-3);grid-template-columns:1fr 1fr;display:grid}.deal-detail-field{flex-direction:column;gap:3px;min-width:0;display:flex}.deal-detail-field-label{letter-spacing:.04em;text-transform:uppercase;color:var(--ink-muted);font-size:10.5px;font-weight:700}.deal-detail-field-value{color:var(--ink);font-size:13.5px;font-weight:600}.deal-detail-owner{align-items:center;gap:var(--space-2);color:var(--ink-2);font-size:13px;font-weight:600;display:inline-flex}.deal-detail-payment-summary{align-items:center;gap:var(--space-3);flex-wrap:wrap;display:flex}.deal-detail-payment-empty{color:var(--ink-muted);margin:0;font-size:12.5px}.deal-form{gap:var(--space-4);flex-direction:column;display:flex}.deals-page{gap:var(--space-5);padding-bottom:var(--space-8);flex-direction:column;display:flex}.deals-summary{gap:var(--space-4);grid-template-columns:repeat(4,1fr);display:grid}.deals-summary-card{align-items:center;gap:var(--space-3);display:flex}.deals-summary-card strong{font-family:var(--font-mono);color:var(--ink);font-size:18px;font-weight:700;display:block}.deals-summary-card span{color:var(--ink-muted);text-transform:uppercase;letter-spacing:.03em;font-size:11.5px;font-weight:700}.deals-summary-icon{border-radius:var(--radius-md);flex:none;justify-content:center;align-items:center;width:38px;height:38px;display:flex}.deals-summary-icon--pipeline{background:var(--kpi-pipeline-soft);color:var(--kpi-pipeline-ink)}.deals-summary-icon--won{background:var(--accent-soft);color:var(--accent-ink)}.deals-summary-icon--avg{background:var(--kpi-visits-soft);color:var(--kpi-visits-ink)}.deals-summary-icon--rate{background:var(--gold-soft);color:var(--gold-ink)}@media (width<=1180px){.deals-summary{grid-template-columns:repeat(2,1fr)}}@media (width<=620px){.deals-summary{grid-template-columns:1fr}}